Terms & Conditions
Your access to, and use of, this Site, including your order of Products through the Site, is subject to these terms and conditions.
Use includes visits to our site, purchases on our site, participation in our database and promotions. These terms of use apply to you when you use our website. Please read these terms carefully - if you need to refer to them again they can be accessed from the link at the bottom of any page of our website.
Promotion Codes
Offer valid for online purchases only.
Cannot be combined with any other coupons, discounts, offers, or promotions.
Offer valid for one-time use only. Subject to product availability, no rain checks issued.
Void if altered, copied, transferred, or sold. Minimum purchase amount of $20.00 applies.
Sales tax and shipping & handling do not qualify toward the minimum purchase amount. Cannot be used for prior purchases.
Other restrictions may apply.
Discount value cannot be redeemed for cash.
Content
While we endeavor to supply accurate information on this site, errors and omissions may occur. New Gum Sarn does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation, or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
New Gum Sarn reserves the right to make changes to the content on this site at any time and without notice.
Ordering from us
When you place an order with us, you are making an offer to buy goods or services. An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and any other relevant details for your order eg. entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order.
We do not supply trade quantities and reserve the right to limit the number of an item customers can purchase in a single transaction.
We will send you an e-mail to confirm that we have received and accepted your order, which indicates that your order has been accepted and you may not cancel it.
We will take payment from you when we accept your order.
Cancellation of orders
In the unlikely event that the goods or services ordered are no longer available we reserve the right to refuse or cancel an order.
We reserve the right to refuse or cancel any orders that we believe, solely by our own judgment, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgment, to have been placed fraudulently.
While we endeavor to ensure that the price and description of goods or services are accurate if there is an error in the process of listing a product or service on our website or a technical error in the processing of your order we reserve the right to refuse or cancel the order.
Our right to cancel orders applies to orders that have been accepted.
Payment options
We currently accept the following credit cards:
• Visa
• MasterCard
Pricing
All prices listed are in New Zealand dollars and are inclusive of GST. Please note that we reserve the right to alter prices on our websites at any time for any reason. Online and in store pricing may differ.
Delivery Charges
Delivery is only available to New Zealand addresses. For an outline of our delivery charges please visit our Shipping page.
If goods are lost or damaged in transit, please contact us within 7 business days using our online form.
We will use this delivery information to make a claim against our courier company. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful.
Click and Collect
Click and collect is available as an option when checking out online. When you place your order, you can select our pick up option.
After completing your order, you will get a confirmation email with your order details and collection reference which you'll need to have when you collect your order.
Once your order is ready to collect from our store, we will notify you by email.
Disclaimer
Our website is intended to provide information for people shopping for our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.
While we endeavor to supply accurate information on this site, errors and omissions may occur. New Gum Sarn does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation, or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
New Gum Sarn reserves the right to make changes to the content on this site at any time and without notice.
New Gum Sarn reserves the right to alter, modify, or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
Intellectual Property
New Gum Sarn, its suppliers, advertisers, or third-party providers, own all copyright, and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.
We welcome the use of this site for personal use, non-commercial use, research, or study - provided that the user acknowledges all copyright and other notices contained in the content.
We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of New Gum Sarn.